FAQ

Yes you can, you can reserve multiple lockers online and updating the quantity of each size that you need. We will do our very best to have your lockers next to each other but cannot guarantee it.

We are open 7 days a week. Monday to Saturday - 6:30 a.m. to 10 p.m. Sunday and Holidays - 8 a.m. to 5 p.m. If you are a new customer please book an appointment by clicking here prior to arrival — access to the facility is by appointment only.

We are located right in the center of Downtown Vancouver on P5 of EasyPark Lot 19 at 900 West Cordova Street, Vancouver.

You are free to store almost anything you like with some restrictions. We do not permit the storage of hazardous materials, heirlooms or precious, invaluable or irreplaceable property, objects for which no immediate resale market exists, objects which are claimed to have special or emotional value, or records or receipts relating to the stored goods.

Our location has 24/7 video surveillance, on-site security and patrols. All access points are gated, locked and secure to ensure the highest level of security. Furthermore, our lockers are made of premium grade industrial steel and use a dual locking mechanism to reduce any chance of theft.

As Vancouver locals, we're passionate about our city and its people. We provide 1% of our revenues to Covenant House Vancouver.

Want to take a look at our facility? No problem — Reserve your locker or book a viewing appointment. Access to the facility is via appointment only.

No problem! Simply log into My Account and click change/cancel appointment time and we will be happy to reschedule at a convenient time.

The lockers are completely accessible to customers during our opening hours. For anyone who isn't already a customer — visiting the facility is by appointment only.

The cost of your lock is included - we have special locks suitable for our storage units. However - you're also welcome to bring your own lock if you're prefer.